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Screenshot Shortcut

Use these steps when Shift + Command + 4 does not start a selection screenshot. Test the shortcut after each step.

Restart SystemUIServer​

killall SystemUIServer

This restarts the current user's SystemUIServer process. Menu bar icons may briefly disappear and reappear. It does not restart the Mac, close normal applications, delete files, or reset preferences.

If the command reports that no matching process was found, continue to the next step without using sudo.

Restart the Dock​

killall Dock

Wait for the Dock to reappear, then test the shortcut. This can help with temporary desktop-interface issues, but the Dock does not directly control screenshot shortcuts.

Test Interactive Capture Directly​

screencapture -i ~/Desktop/test.png

If the capture cursor appears, select an area to save a screenshot to ~/Desktop/test.png. Press Esc to cancel. Use another file name first if that file already exists.

ResultLikely meaningNext step
A screenshot is savedThe capture feature works; the shortcut may be disabled or interceptedCheck macOS screenshot shortcuts and applications that use the same shortcut
No capture cursor appearsThe issue may involve capture processes, permissions, or the current environmentReview terminal errors and macOS permission prompts
An area can be selected, but no file is savedThe issue may involve the save location or write permissionsCheck the desktop location, terminal errors, and whether Esc was pressed
An error appearsMore information is requiredKeep the complete error message for further diagnosis

If macOS asks for screen-recording permission, follow the prompt and check the Terminal app's permissions.